Our Guarantee

At JKOO SWORD, we stand behind the quality of our swords and provide the following guarantee to our customers:

All swords are thoroughly inspected for quality before they are shipped.

• For custom orders, we provide detailed photos to ensure that your sword is made exactly as you requested.
• If your sword is damaged during shipping, please send us pictures and we will replace any damaged components or the entire sword for free, including shipping costs.
• If there are any quality problems with your sword, such as a manufacturing error or damaged piece, we will replace any defective or erroneous components, including the entire sword, for free, and we will cover the shipping costs.
• We strive to respond to all inquiries within 48 hours.
• Honesty is our guiding principle, and it has helped us maintain our reputation for quality and service.

• Before making a purchase, please keep in mind the following tips:
• Our website offers a large selection of swords, and each sword is unique with different forging methods and grades, such as steel grade, lamination, and polish grade. Please ensure that you have a clear understanding of the product before placing an order.
• Different steel blades have their own physical properties, and their performance and purpose may vary. Please research and understand the different types of steel before making a purchase.
• Our swords are designed for durability and cost-effectiveness, and most swords fall within the $100-2000 price range. We provide excellent custom sword solutions at a reasonable cost.
• Our swords are handcrafted, and slight variances or errors may occur during the process. Please take this into consideration when inspecting your order.
• We strive to create high-quality swords, but we cannot replicate national treasure-level blades that cost thousands or tens of thousands of dollars.
• We offer two options for drilling mekugi holes: vertical 90-degree drilling and beveled drilling. Please keep in mind that there may be gaps when using beveled drilling, but it is easier for blade maintenance.

An example of gaps in bevel mekugi is when there is a small space between the mekugi and the nakago ana (hole in the tang of the sword). While this is acceptable for bevel mekugi, we always fill these gaps before shipping to ensure the sword is sturdy and durable. However, if you prefer the traditional vertical mekugi hole, please let us know and we will accommodate your request. It is important to note that the vertical mekugi hole is drilled before the tsukamaki wrapping is applied, making it difficult to remove the mekugi for blade maintenance.

How to tell the Kizu flaws of a blade?